Basic management training for supervisores-test

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Basic management for
supervisors and team leaders

Based on management by objectives

Test yourself

In this page we are going to look at a very general analysis of the way a supervisor uses his time in comparison with an industry survey done in the USA. This will be an interesting view on what may be necessary to be done to optimize the role of the supervisor. Please note that the figures stated in the following chart are a guide and not a standard to achieve. Each industry and country will make different demands on the supervisor. You can compare your own performance by completing the column provided.

ACTIVITY	NORMAL	OPTIMAL
PLANNING Setting group objectives and priorities Identifying your group’s workload Scheduling the workload Determining levels of labour, equipment, tools and materials Preparing work scopes for individual task Determining group facilities	10 % 5 hours per week	20 % 10 hours per week
	YOUR PERFORMANCE
ORGANISATION Specifying job skills Allocating resources Authorising overtime Ordering materials Ordering outside services Requesting plant and equipment Co-ordinating assistance from other groups	27 13.5 hours per week	15 7.5 hours per week
	YOUR PERFORMANCE
SUPERVISION Giving job instructions Resolving restrictions to progress Maintaining & improving productivity Assessing individual and group performance Maintaining discipline line Induction and training of crew Counseling group	24 12 hours per week	45 22.5 hours per week
	YOUR PERFORMANCE
CONTROL Setting quality and production standards Establish reporting procedures Evaluating performance Provide planning feed-back	2 1 hour per week	10 5 hours per week
	YOUR PERFORMANCE
ADMINISTRATION Filling in forms or writing reports for others Providing information for accountants, administrators Trying to make computers work General office work	37 18.5 hours per week	10 5 hours per week
	YOUR PERFORMANCE
TOTALS (NORMAL AND OPTIMAL)	100	100
TOTALS (YOUR PERFORMANCE)	100% (50 hours)

If you add up all the hours on this chart you will get 50 hours. This is around 10 hours more than normal working hours – in other words it is OVERTIME. A major objective for us must be to eliminate regular overtime. Of course, a supervisor’s job is never going to be 8 to 4 or 9 to 5 and irregular hours and call outs will always occur but regular overtime only achieves short-term gains.

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